Legal Documents

ace33 Privacy Policy

Here you'll find a clear, transparent breakdown of what personal information ace33 collects, why it's stored, and how it's kept secure. We believe you have the right to know.

Last Updated: January 2026
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
100%
Data Transparency

Important: By creating an account or using ace33's services, you agree to this Privacy Policy. Please read the full policy carefully.

1Introduction

Ace33 (ace33.ws) is an international online betting and gaming platform that places the highest importance on user privacy. We believe your personal data belongs to you — and that you have every right to know how it is being used.

This Privacy Policy explains in full how your data is collected, processed, stored, and protected on the ace33 platform. You are strongly encouraged to read it carefully before registering with ace33, as it forms part of a legally binding agreement between you and ace33.

Ace33 is committed to full transparency. We never use hidden language or complex legal jargon to mislead you. This policy is written in plain English so every user can understand it with ease.

Please note: This Privacy Policy applies together with ace33's Terms and Conditions. Reading both documents is important.

2Data Collection

Ace33 collects various types of information from users. Some is provided directly by you, while the rest is collected automatically as you use the ace33 platform.

Information Provided Directly

Information you provide when registering or using ace33's services:

  • Full name & date of birth
  • Email address & mobile number
  • Home address & nationality
  • National ID or passport number (for KYC verification)
  • Payment details such as bKash or Nagad number
  • Any information shared via support chat or email

Automatically Collected Information

The following information may be collected automatically while using the ace33 platform:

  • IP Address & Device Type
  • Browser type & operating system
  • Login times, session duration, and pages visited
  • Betting activity and transaction history
  • Data collected from cookies and similar tracking technologies
Data Type Reason for Collection Required
Name and date of birth To verify your identity and confirm your age Yes
Mobile & Email For Communication & Account Security Yes
National ID Card For KYC Verification & Legal Compliance Yes on Withdrawal
Payment Information For transaction processing Yes
IP & Device Information Security & Fraud Prevention Automatic

3How We Use Your Data

Ace33 uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary or unauthorized.

Key Uses

  • Account Management: To create, verify, and maintain your account on ace33.
  • Service Delivery: To ensure smooth operation of betting, transactions, and all other ace33 services.
  • KYC Verification: To verify identity in order to meet legal obligations.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To resolve your issues and provide support.
  • Sending Notifications: To send you promotions, bonuses, and important updates (with your consent).
  • Service Improvement: To analyze and improve the ace33 platform.
  • Legal Compliance: To fulfill regulatory requirements and legal obligations.

ace33's Promise: We never sell your personal data to advertisers or unauthorized third parties. Your information is used solely to improve the quality of ace33's services.

4Data Sharing Policy

Ace33 takes great care when it comes to sharing user data with third parties. We do not share your information externally except in the limited circumstances outlined below.

When Your Data May Be Shared

  • Payment Processor: With bKash, Nagad, or approved payment gateways to process transactions.
  • KYC Provider: With a trusted third-party verifier for identity verification.
  • Legal Authorities: Under court order, investigation, or other legal obligation.
  • Security Partners: Fraud detection and cybersecurity.
  • Corporate Changes: To a new entity in the event of an ace33 merger or acquisition.

All third-party providers working with ace33 are required to comply with strict confidentiality agreements. They may only use your data for the specific purposes defined by ace33.

5Cookies & Tracking

Ace33 uses cookies and similar technologies on its website to enhance your browsing experience and improve the quality of its services.

Types of Cookies

  • Essential Cookies: Essential for keeping ace33 services running. Maintains login sessions and security.
  • Functional Cookies: Remembers your preferences such as language and settings.
  • Analytics Cookies: Analyzing site traffic to improve ace33's services.
  • Marketing Cookies: To show you relevant offers based on your interests (with your consent).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain ace33 services.

6Data Storage & Security

Ace33 uses the latest technologies and practices to keep your data secure. Our security systems are active 24/7.

Security Measures

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Payment details are stored encrypted on PCI-DSS compliant servers.
  • Regular security audits and vulnerability assessments are conducted.
  • Two-factor authentication (2FA) is available to help secure your account.
  • Staff access to data is restricted to the minimum necessary.

Data Retention Period

Ace33 retains your data for the following periods:

  • Account data: for the duration of the active account + 5 years.
  • Transaction records: 7 years, as required by law.
  • KYC documents: 5 years after verification.
  • Support conversations: 3 years.

Security Incidents: In the event of a data breach, ace33 will endeavor to notify affected users within 72 hours and take all necessary steps.

7Your Rights

As an ace33 user, you have several important rights over your personal data. ace33 is committed to respecting each of those rights.

👁️
Right to Know
You have the right to know what data ace33 holds about you and how it is used.
✏️
Right to Rectification
You may request that incorrect or outdated information be corrected.
🗑️
Right to Erasure
You may request deletion of your data where no legal obligation requires it to be retained.
📦
Right to Portability
You may request your data in a machine-readable format.
🚫
Right to Object
You may object to marketing communications or specific types of data processing.
⏸️
Right to Restrict Processing
You may request that data processing be restricted under certain circumstances.

To exercise any of these rights, email the ace33 support team at: support@ace33.ws

8Protection of Minors

Ace33 is firmly committed to protecting the privacy of minors (under 18). We never knowingly collect or process data from anyone under the age of 18.

Age is verified at registration. If it is found that a minor has created an account on ace33, the account will be immediately closed and all associated data will be deleted.

For Parents: If you believe your child has created an account on ace33, please contact us immediately support@ace33.wsto get in touch.

9Policy Updates

Ace33 reserves the right to update this Privacy Policy when necessary. Any changes will be published as a new version on this page, and the "Last Updated" date will be revised accordingly.

For significant changes, ace33 will notify you via your registered email or through an in-platform notification. Continued use of ace33 after any changes constitutes acceptance of the updated policy.

10Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact ace33's dedicated Privacy Team.

  • Email: support@ace33.ws
  • Response Time: Usually within 48 hours
  • Support: Available in Bengali 24/7

Help Center: Answers to common privacy questions are available through ace33's Help Center available.

Why ace33 Is the Best at Protecting Your Data

We don't just make promises — we protect your privacy at every step.

Military-Grade Encryption
Every transaction and personal detail on ace33 is protected with 256-bit SSL encryption — the same technology used by banks and the military.
Your data is never sold
ace33 never sells your personal data to advertisers or third parties. Your information is used solely to ensure the quality of your service.
Secure KYC Verification
During identity verification, ace33 stores your national ID and documents in a fully secure environment. This information is never shared without authorization.
24/7 Security Monitoring
ace33's security team monitors systems around the clock to detect and prevent any unusual activity in real time.
Your Data, Your Control
At ace33, you can view, correct, or request deletion of your data at any time. Your information is in your hands.
Clear Communication
ace33 communicates all privacy-related information in plain, straightforward language. No hidden terms or misleading wording.
Your Data Is Secure

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Your privacy is our top priority. Register in a completely secure environment and enjoy the best betting experience ace33 has to offer.

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