ace33 Terms & Conditions

1General Terms

These Terms & Conditions apply to the use of the ace33 (ace33.ws) website and its services. ace33 is an international online betting and gaming platform serving users in Bangladesh and a number of other countries.

You must comply with these Terms & Conditions to use any of ace33's services. If you disagree with any part of these terms, please refrain from using the ace33 platform.

Ace33's Rights

Ace33 reserves the right to suspend or close any user's account at any time and without providing a reason. ace33 may also update its Terms & Conditions at any time, and continued use of the platform following any changes will be considered acceptance of the new terms.

Applicable Law

Ace33 operates under an international gaming licence. Users are solely responsible for ensuring that online betting is permitted in their country or region. ace33 does not provide legal advice, and compliance with local laws is entirely the user's responsibility.

2Account Registration

To open an account with ace33, you must register using accurate and truthful information. ace33 reserves the right to immediately close any account created using false details.

Registration Requirements

• You must be 18 years of age or older.
• Each individual may hold only one ace33 account.
• The name, address, and phone number provided at registration must be accurate.
• Multiple members of the same household may not open separate accounts from the same device or IP address.
• Keeping your account password confidential is entirely your responsibility.

KYC Verification

Ace33 may request identity documents — such as a national ID, passport, or other verification — from any user at any time as part of the KYC process. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

3Betting Rules

Every user should be familiar with the betting rules before placing bets at ace33. ace33 offers betting on a wide range of sports, including cricket, football, kabaddi, and tennis.

Betting Odds & Results

• Odds displayed on ace33 are subject to change at any time.
• Once a bet is confirmed, it cannot be cancelled.
• If an event is cancelled or postponed, bets will be settled in accordance with ace33's policy.
• Ace33 is not responsible for any disconnection that occurs during live betting.
• If incorrect odds are displayed due to a technical error, ace33 reserves the right to void the affected bets.

Maximum & Minimum Bet

Ace33 sets minimum and maximum bet limits for every event and market on the platform. ace33 reserves the right to set or adjust betting limits for any user at any time.

4Deposits & Withdrawals

All financial transactions at ace33 are governed by strict rules. Users must transact using a payment method registered in their own name — using another person's account is strictly prohibited.

Deposit Rules

• Ace33 has a set minimum deposit amount, which is subject to change.
• Only approved payment methods may be used, including bKash, Nagad, Rocket, and Upay.
• No processing fees are charged on deposits.
• Deposits are typically credited to your account instantly.

Withdrawal Rules

• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• KYC verification may be required before your first withdrawal.
• Withdrawals must be made using the same method as the original deposit.
• Ace33 reserves the right to investigate suspicious transactions as part of its anti-money laundering efforts.
• Withdrawing before fulfilling the bonus terms may result in the bonus being forfeited.

5Bonuses & Promotions

Ace33 regularly offers a range of bonuses and promotions. Each bonus comes with its own terms and wagering requirements that must be met.

Welcome Bonus

New registrants at ace33 are eligible for a welcome bonus. To receive it, a minimum deposit is required and the applicable wagering conditions must be met.

General Bonus Terms

• Each bonus may only be claimed once.
• Withdrawals are not permitted until the wagering requirements for a bonus have been met.
• Ace33 reserves the right to cancel any bonus where misuse is suspected.
• The same individual or household may not claim a bonus more than once.
• Bonuses have a set expiry date — any unused bonus will be forfeited once it expires.

6Prohibited Activities

The following activities are strictly prohibited on the ace33 platform. Violations may result in immediate account closure and forfeiture of balances.

• Creating or operating multiple accounts.
• Using another person's account or transferring your account to a third party.
• Bonus system abuse or bonus arbitrage.
• Betting using automated software, bots, or scripts.
• Match fixing or betting with prior knowledge of an event's outcome.
• Using ace33 for money laundering or as a channel for funds of illegal origin.
• Attempting to hack or gain unauthorized access to ace33's systems or network.
• Stealing another user's information or engaging in fraud.

7Account Closure Policy

Ace33 may temporarily suspend or permanently close an account under the following circumstances.

Closed by ace33

• Violation of the Terms & Conditions.
• If registration was completed using false information.
• If KYC verification has not been completed.
• Extended period of account inactivity.
• If suspicious transactions or evidence of fraud are detected.

Closed by User

Any user may request account closure at any time through the ace33 support team. Any remaining valid balance can be withdrawn before the account is closed.

8Responsible Gaming

Ace33 is deeply committed to responsible gaming. We want every interaction with our platform to remain entertaining and within healthy limits.

• Ace33 allows users to set their own deposit limits.
• Self-exclusion or a cooling-off period is available upon request.
• Ace33 will never allow accounts belonging to minors to remain active.
• If you notice signs of problem gambling, reach out to ace33 support for assistance.

For more details, visit ace33's Responsible Gaming view the page.

9Privacy Policy

Ace33 takes the protection of your personal data seriously. We never sell your information to third parties. To learn more about ace33's full privacy policy, Privacy Policy page.

• Your information is used solely for the purpose of providing ace33 services.
• Payment information is kept secure through SSL encryption.
• Information may be shared where required to meet regulatory obligations.

10Terms Updates & Contact

Ace33 reserves the right to update these Terms & Conditions at any time. Revised terms will be published on the ace33 website, and where possible, registered users will be notified by email.

If you do not agree with the updated terms, stop using your ace33 account and notify the support team. Continued use of ace33 after any changes have been made will be treated as acceptance of the new terms.